- All bookings are to be guaranteed by advance payment.
- Cancellation within 48-72 hours prior to the arrival date and time, full refund will be processed. There will be 5% cancellation charges in case payment is done via Credit/Debit card.
- Cancellation within 24-48 hours prior to check-in date and time will result in a forfeiture of 50% of the total booking cost.
- Cancellation within 24 hours of the scheduled check-in date and time will result in a forfeiture of the full booking amount. No refund will be provided.
- Failure to check-in on the scheduled arrival date without prior notice will be treated as a no-show and will result in the cancellation of the entire booking. No refund will be issued.
- Any changes or modification to the reservation, including changes to the check-in or check-out dates, room type, or number of guests, may be subject to availability and additional charges will apply.